Question 1

How can I place an order for a customised flower bouquet in Brisbane?

Accepted Answer

Our passion lies in the art of floral design, and each bouquet we create is a collection of the freshest seasonal colours and florals.

Whether you're looking to send birthday flowers as a heartfelt gift or need a sympathy arrangement, we put our hearts into every single flower delivery service in Brisbane to create flowers with love for you to express your love.

We offer same-day birthday flower delivery in Brisbane, so your beautifully crafted bouquet or arrangement arrives fresh and on time.

To order a customised flower bouquet in Brisbane, place an order for your favourite bouquet or flower arrangements in Brisbane via the ‘order flowers’ tab on irisandelle.com.au or let us create a bespoke bouquet by ordering our ‘florist's choice bouquet’.

For custom bouquets and arrangements or event enquiries please send us an email at enquiries@irisandelle.com.au

Question 2

Do you offer same-day flower delivery in Brisbane?

Accepted Answer

Absolutely! At Iris and Elle, we understand that life can be unpredictable. Whether you forgot an important date or want to make a spontaneous gesture, we've got you covered. That's why we offer swift, same-day flower delivery in Brisbane for all your last-minute floral needs.

Question 3

Does Iris and Elle deliver on weekends?

Accepted Answer

Our team is here to help with all your floral needs, including delivery, 7 days a week! Brighten someone’s Saturday or Sunday with Iris and Elle! We offer convenient weekend flower delivery across Brisbane. Orders placed before 11 am qualify for same-day delivery.

Question 4

What is the deadline for same-day delivery?

Accepted Answer

Orders placed before 11 am qualify for same-day delivery. This allows our team time to order your flowers fresh from our market suppliers.

Question 5

What sort of special touches can I expect with my floral arrangement?

Accepted Answer

At Iris and Elle, we believe that every detail matters. That's why we go the extra mile to add thoughtful touches to each order. Every floral arrangement from Iris and Elle includes thoughtful touches to make it extra special. These include our elegant signature bouquet wrapping designed to present your flowers beautifully while keeping them fresh in water, personalised handwritten card messages, specialised flower care instructions and flower food. We also hand-select our local product range to match the aesthetic of Iris and Elle and current trends, most importantly considering what we would love to receive ourselves. We believe beauty is in the detail and our mission is to make your loved one’s day when they receive an Iris and Elle delivery. In addition to exclusively using market-fresh daily blooms, our team has put together specialised care instructions and tips for extending the lifespan of your arrangements. These are attached to your order as a flower care instruction card, along with flower food, to ensure you can enjoy your flowers for as long as possible. At Iris and Elle we value loyalty and your support for a small business in your local community. We're here to provide personalised service for your unique needs, going above and beyond to ensure we can tailor your order and delivery to be the perfect gesture. That’s why we offer a dedicated flower concierge service for VIP clients and special events. Our flower concierge service includes hand delivery to your event by the owners of Iris and Elle, including help setting up your dream floral arrangement as well as special outside-of-hours delivery at the time and date of your choosing. Brighten someone’s Saturday or Sunday with Iris and Elle! We offer convenient weekend flower delivery across Brisbane. Orders placed before 11 am qualify for same-day delivery.

Question 6

Can you create floral arrangements for specific occasions or moods?

Accepted Answer

Yes, our floral arrangements can be designed for all occasions! We design floral arrangements to enhance specific moods or atmospheres. Whether you're looking to create a romantic setting, a calming environment, or a joyful celebration, we have the perfect bouquet for you. Our 'florist's choice' arrangement allows for custom requests such as 'bright and cheerful retirement bouquet' or 'blue flowers for arrival of a baby boy' through the 'delivery details' comment box. We also offer custom corporate arrangements, created by our owners with experience in tailor making floral arrangements to match your business. Our corporate service includes consultation with our owners to discuss your business’ needs and what will enhance your already beautiful space.

Question 7

What's the story behind the name, Iris and Elle?

Accepted Answer

Our business name, Iris and Elle, is inspired by the owners’ time working in the beautiful florist shop in the heart of Brisbane where they met. When answering the phone, customers would often mistake the name Zahra for Iris. The name 'Iris and Elle' is a combination of this moniker; which also happens to be one of Zahra and Elena’s favourite flowers, and Elena's nickname. Together, they represent our commitment to delivering fresh, daily blooms arranged with love for the ones you love.

Question 8

What areas do you deliver to?

Accepted Answer

For same-day delivery orders we service Brisbane as far north as Redcliffe and as far south as Gold Coast, covered by our flat-rate fee of $15. Our delivery radius includes, but is not limited to: Cleveland, Coorparoo, Daisy Hill, Fairfield, Fortitude Valley, Indooroopilly, Kedron, Logan, Mango Hill, Mt Gravatt, Norman Park, Salisbury, Sunnybank, Underwood, Woolloongabba. For wedding and event floristry, our team services Brisbane, Sunshine Coast and Sunshine Coast Hinterland, including Maleny, Mt Mee, Montville and Ocean View as well as Gold Coast and Gold Coast Hinterland, including Springbrook, Beechmont, Tamborine Mountain and Currumbin. For wedding and event enquiries please reach out to our team via enquiries@irisandelle.com.au or visit our 'wedding' page and complete an enquiry form.

Question 9

What happens if no one is home to receive the delivery?

Accepted Answer

At Iris and Elle we have several processes in place to ensure smooth delivery. When placing your order we require a contact number for yourself for both the sender and receiver. Upon arrival, our team will contact the receiver if they are not answering their door. With the receiver's permission, or if our team cannot get in touch with them, we will leave the flowers in a safe place, away from sunlight and direct street view and protected from rain. Our bouquets come wrapped with a water source so stay fresh if they need to be left outside. Please note, if our courier cannot access the property or feels there is not a safe place to leave the delivery and hasn't been able to get in contact with the receiver to work out a solution, we will redeliver at a later time, incurring an additional delivery fee.

Question 10

Does Iris and Elle do wedding and event floristry?

Accepted Answer

Wedding and event floristry is our team's favourite part of the job! We can't wait to help bring your dream florals to life! To send through an enquiry please email our team of expert florists at enquiries@irisandelle.com.au or complete an enquiry form via our 'weddings' tab.